Muong Thanh Grand Bai Chay

Neat and clean room. Friendly staff.

Booked the Premier suit as there were 3 of us and the triple rooms apparently only have views to the back of the hotel (which would still be fine), but as only staying one night, we wanted to take in the famous Halong Bay Views. We were pleasantly surprised at the spaciousness and facilities of the Suite and the 180 degree Views were amazing, well worth the extra dollars. We travelled during Tet so Ha long bay was incredibly quiet as was this hotel. Due to the very limited number of guests the restaurant was very quiet, breakfast was not a Buffet but we were offered most options that would have been on the buffet and these were prepared individually for us (we still felt like we had a feast). As most retail and restaurants were shut, we decided to eat at the hotel. We were looked after well and although they did have a limited dinner menu offering mostly local foods, we still enjoyed our dinner experience there. The gym and pool were closed due to lack of staff and patrons so we could not check these out unfortunately.

The room was very comfortable and clean. We got a bit unlucky with the weather and were forced to stay in for two days – no problem since the room was so cosy yet spacious! Staff was friendly and helpful, the breakfast provided many options. This is outstanding value for the price.

One of the best hotels I’ve stayed. Very friendly and helpful staff even with stuff that has nothing to do with them. I had a problem with a taxi that wanted to charge more than we agreed and I didn’t have more cash on me just card, the hotel paid the remaining amount and it was very nice! I also forgot a ring and they’re doing all they can to help me get it back. The view from the room with Sea View is amazing and it’s very clean. I really liked it. Wi-fi was very good as well.

Gorgeous room looking over the bay, very sad to see the damage the typhoon has caused to the town . This hotel was luckily not affected from what we could see.